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Frequently Asked Questions

Q: Can you move my domestic animals along with my household goods?

A: The short answer is no.

The long answer is that we don't have the equipment to take care of your pets. Your pets will have a better journey if you bring them with you. If you intend to go to your destination by plane, train ou bus, please inquire to your transporter if you can bring them with you. A short ride in an airplane cargo hold will be more pleasant for your animals, than a long trek in the back of a moving truck, especially in the dead of winter.


Q: The delivery of my new home is delayed. Can you hold to my goods for a little while?

A: Sure. We offer a variety of storage solutions in most Canadian cities.


Q: I'm not satisfied with the service, we've been incorrectly billed, I want my money back!

A: Every company is bound to have some criticism one day or the other. A company's reputation shall not be based on the critics of it's clients, but on the way a company respond to these critics.

If you have an issue with the service, or with the billing, please contact us. We'll do our best to answer any questions and resolve any issue that may arise. Our pride is based on the quality of our consumer care.

Since we are brokers, we do business with several subcontractors. If we've had a severe issue with a subcontractor in the past, we won't do business with them anymore, and we'll do our best to repair any wrong they may have caused.


You have any questions that aren't covered here? Send your questions to questions@internicmovingservices.com, and we'll gladly answer them.

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